IMPORQUÍMICA — More than chemistry, we create value.

This positioning reflects our DNA and our clear commitment to creating sustainable value for customers, employees, partners, suppliers and other relevant stakeholders.

In the development of its activities, Imporquímica commits to:

Customer Focus

• Placing the Customer at the center of decision-making, understanding their needs and anticipating expectations.
• Providing effective, safe and differentiated solutions, ensuring high levels of satisfaction, trust and loyalty through product quality, service excellence and continuous support.

Quality and Continuous Improvement

• Complying with the applicable requirements of NP EN ISO 9001:2015 and NP EN ISO 14001:2015, as well as all legal, regulatory and other subscribed commitments.
• Promoting the continuous improvement of the Integrated Management System, processes, organizational performance and operational effectiveness.

Environmental Protection and Pollution Prevention

• Assuming an active commitment to environmental protection, preventing pollution, ensuring proper waste management, using resources efficiently and minimizing environmental impacts arising from activities.
• Integrating environmental issues and climate change into the organizational context, planning and decision-making processes.

Responsibility, Sustainability and Value Chain

• Conducting activities in a responsible, ethical and sustainable manner, creating economic, environmental and social value.
• Working in partnership with suppliers and logistics operators, promoting good quality and environmental practices throughout the entire value chain.

People, Engagement and Awareness

• Ensuring that all employees understand this Policy, its objectives and their role in the performance of the Integrated Management System.
• Promoting training, awareness and active involvement of people in continuous improvement, customer satisfaction and environmental protection.

This Policy serves as the guiding framework for Imporquímica S.A.’s operations and is communicated, implemented, maintained and periodically reviewed to ensure its ongoing suitability to the organization’s strategy, context and stakeholders’ expectations.