OUR PRIVACY POLICY

Users have the right to the protection of their personal data. IMPORQUIMICA SA respects the user’s right to information regarding the collection and processing of their personal data.

By browsing the IMPORQUIMICA websites, the user accepts and provides explicit consent for the collection and subsequent processing of personal data by IMPORQUIMICA SA, in accordance with the terms and conditions set forth in this Privacy Policy and for the purposes stated therein. Please read this document carefully and only browse and/or submit information through the website if you agree with its terms.

IMPORQUIMICA SA controls personal data, determines the purposes and means by which personal data is processed, including all security measures. IMPORQUIMICA SA ensures that personal data is processed in Portugal correctly and lawfully and in line with best practices.

In processing data that may identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, our websites are designed so that the use of your personal data is minimal and does not exceed the original purpose for which it was collected and/or processed.

This Privacy Policy is intended to provide you with all the information you need to understand our privacy practices. However, if you need further clarification regarding this Privacy Policy, you can ask your questions via email: info@imporquimica.pt

PROCESSING OF PERSONAL DATA

IMPORQUIMICA SA is responsible for managing the website and for processing the data collected during your navigation on it. 

COLLECTION, USE, AND PURPOSE OF PERSONAL DATA PROCESSING

In the context of your browsing on the websites, IMPORQUIMICA SA may collect and process the following categories of data for the purposes mentioned below:

1. When you register on our website, you accept the sending of commercial messages by email.
2. Data related to your use of the website will also be collected for statistical purposes and to improve the user experience, namely your IP address, browsing behavior, and other interaction data using tools such as Google Analytics and Facebook Pixel.
3. When you choose to contact us through chat and/or WhatsApp means, the collected data (name, phone contact) is intended only for customer support purposes.
4. If you subscribe to our newsletter with information about IMPORQUIMICA SA products and services, you will be asked for an email address, which will be used only for email marketing purposes through appropriate platforms, such as Mailchimp, WIX, or E-goi.
5. The use of third-party services such as Google Analytics, Facebook Pixel, and Mailchimp is governed by their respective privacy policies. We recommend users to review these policies. IMPORQUIMICA SA is not responsible for the data handling practices of these third-party services.

If there is any change regarding your personal data, please communicate it to the following email address: info@imporquimica.pt.

Unless otherwise provided, your personal data will not be disclosed to third parties for purposes not allowed by law or without your explicit consent.

IMPORQUIMICA SA may have access to third-party personal data that is disclosed by website users, for example, when a user buys a product to be sent to a friend or when the user paying for the product is different from the recipient of such a product.

In all cases where you need to disclose third-party information, you must obtain their consent before providing their personal data to us and inform them about our Privacy Policy. The user will be solely responsible for disclosing third-party information and data, as well as any other illegal and incompatible use of such data if their consent has not been given.

Any case involving the disclosure of sensitive/confidential data to IMPORQUIMICA SA, the user will be solely responsible in the context of illegal disclosure and use of that data by third parties.

Please note that, except as provided in the following point, the personal data we request you provide, including email address, address, credit or debit card number, and telephone number, are necessary for processing your order and for purchasing products on this website, to comply with obligations arising from applicable legislation and regulations, or to provide other services offered on this website and requested by you.

Therefore, refusing to provide us with some personal data may prevent us from processing your order for the purchase of products or for the provision of other services on this website.

Not providing your personal data may justify our refusal to process your order for product purchases.

The disclosure of your personal data beyond what is necessary to meet legal or contractual parameters or to provide the services requested by you is optional and has no effect on the use of this website or its services and product purchases. We will inform you if your personal data is mandatory or optional, marking with an asterisk (*) the information that is mandatory to fill in. Not filling in optional data will not result in any penalty.

You can, at any time, request a copy of your stored data via email at info@imporquimica.pt.

DISCLOSURE OF YOUR PERSONAL DATA

Your personal data may be disclosed to third parties that provide specific services, such as external entities contracted by IMPORQUIMICA SA, or that independently process personal data collected by IMPORQUIMICA SA in connection with fulfilling a contract for product purchase on the websites.

Any disclosure will be made without exceeding the purpose for which your personal data was collected and subsequently processed.

In addition, your personal data may be disclosed to third parties to:

• comply with applicable laws,
• respond to judicial and governmental inquiries,
• comply with valid legal processes,
• protect the rights or property of IMPORQUIMICA SA.

In the event of a change in the corporate structure of IMPORQUIMICA SA, including, without limitation, incorporation, merger, sale, liquidation, or substantial asset transfer, IMPORQUIMICA SA may, at its sole discretion, transfer, sell, or assign personal data collected through the websites, including without limitation personally identifiable information and aggregated user information, to one or more affiliated or unaffiliated parties.

In any case, your personal data will not be disclosed to third parties without informing you or without your consent when required by law, except in cases provided for in this document.

CONFIDENTIALITY AND SECURITY

IMPORQUIMICA SA, as the manager of the website, commits to make the best efforts to ensure the privacy of the data collected and/or transmitted online. The security and privacy of the collected data are aspects that are of crucial importance to us, so IMPORQUIMICA SA is committed to protecting the security of such data. For this purpose, it uses technologies and security procedures designed to protect the collected data against unauthorized access, use, or disclosure. However, IMPORQUIMICA SA cannot entirely eliminate security risks.

Access to collected data is limited to IMPORQUIMICA SA employees, possible subcontractors, and third parties who need this access to perform the functions of supplying products and services to the user.

Access may also be provided to official authorities, if necessary, to fulfill a legal or contractual obligation of IMPORQUIMICA SA, especially when required by law or any judicial order or of an administrative nature, as long as issued by a competent body.

COOKIES

IMPORQUIMICA SA uses automatic data collection systems like cookies. Cookies are small text files stored on the computer by visited websites, representing automatic procedures for collecting information about preferences determined by a user during a visit to a certain web page. Whenever the user accesses the website in question again, these files are automatically activated to configure the website with the preferences registered in previous visits, allowing faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

IMPORQUIMICA SA uses cookies on its websites to provide the user with a better browsing experience, simplifying and making the presentation of the different contents more efficient.

Most browsers automatically accept cookies, and the user should be able to accept, delete, or reject them through each browser’s settings. The user can configure their browser to prevent the creation of cookies or to warn when this occurs. If cookies are not accepted, browsing the websites remains possible, although the user experience is negatively affected.

Accepting our automatic data collection procedures and using cookies is necessary to take advantage of the many features and services offered through this website, including product purchasing. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this website. 

RIGHT TO INFORMATION, RECTIFICATION, AND DELETION

You have the right to obtain from IMPORQUIMICA SA, at any time, confirmation that your data is undergoing processing, even if you are not registered on the website, as well as the communication of these data in an intelligible form.

You have the right to be informed by IMPORQUIMICA SA about the source of the data, the purposes and methods of processing your personal data, the logic applied to electronic data processing, details about external entities and the specific entities or categories thereof to whom your personal data may be disclosed or who may access your data. You can also find the aforementioned information in this Privacy Policy.

You have the right to obtain from IMPORQUIMICA SA at any time:

1. the update, rectification, or integration of your personal data.
2. the deletion, transformation into anonymous form, or blocking of your personal data that has been processed in violation of the law, including when the data storage is not necessary for the purposes for which they were collected and subsequently processed.
3. confirmation that the operations mentioned in a) and b) have been notified to those to whom the data has been communicated or disseminated, except when this is impossible or involves a disproportionate effort.

You have the right to object, in whole or in part:

• for legitimate reasons, to the processing of your personal data, even if pertinent to the purpose of collection.
• to the processing of your personal data for advertising or direct marketing purposes or to sell products or conduct market research or commercial communications.

You can freely exercise your rights at any time, provided you do so in accordance with applicable laws and regulations, by sending your request to IMPORQUIMICA SA via the following email: info@imporquimica.pt.

CONTENT AND SERVICES LINKED THROUGH THE WEBSITE

IMPORQUIMICA websites may include links, directories, and even search tools that allow users to access other websites, pages, or portals on the Internet under the responsibility of third parties.

This Privacy Policy refers to browsing the IMPORQUIMICA websites and does not apply to any data processing carried out through Linked Sites, to which IMPORQUIMICA SA is entirely unrelated.

CHANGES TO THIS WEBSITE’S PRIVACY POLICY

IMPORQUIMICA SA reserves the right to change this Privacy Policy without prior notice to its users. Whenever IMPORQUIMICA SA updates its website’s Privacy Policy, it will immediately be made available there, indicating the publication date.

Users should regularly consult this Privacy Policy, considering that they accept and agree with its terms. If you do not agree with the changes to the Privacy Policy, you should not continue browsing the website.

APPLICABLE LEGISLATION

This Privacy Policy is governed in all its aspects by Portuguese law, in particular, by Law No. 67/98 of October 26 (Personal Data Protection Law) and other applicable legislation.

In the event of a dispute, the user agrees to submit to the exclusive jurisdiction of the Portuguese courts.

LIMITATION OF LIABILITY

While IMPORQUIMICA SA endeavors to ensure the accuracy and reliability of the information on this website, it does not guarantee that the website will be error-free or uninterrupted. IMPORQUIMICA SA will not be liable for any damage resulting from the use or inability to use this website or its content.

CONTACTS

Any clarification or comment on this Privacy Policy should be addressed to IMPORQUIMICA SA via the email address: info@imporquimica.pt.